Joining process was quick and easy. Customer service was exceptional and the staff very knowledgeable, especially in regards to landlord requirements.

very keen to sign me up, but I am very pleased to do so,I was offered a discount on a very good deal by Jon.

Jack Williams was very professional and informative. Dealt efficiently with my query and an extra 25% discount definitely helped. Cheaper than what I was quoted on my renewal documents with homeserve. So thank u your repair

Very clear and open

not bad

Very easy to join up and happy with predicted price !

Only just joined up and found the whole process very straight forward. I would love to know how quickly they respond to breakdowns though?

Jack was very helpful and informative and it was very straightforward to start our landlord policy. Very happy with customer service so far.

Very polite lady pleasure to talk with answered all questions sorted all details for me thanks

Good customer service while taking policy Keep it up

great service

So far so good

Found putting a password in awkward

Very easy and quick to follow on line to set up. Very happy

Brooke was very helpful and informative and it took no time at all to start our policy. Very happy with customer service so far

Fairly smooth apart from spelling both my namrs wrongly which meant email was sent to wrong destination! Eventually sorted but need more attention to detail.

no problems with service the engineer checked all including co2 alarms but was not happy with what he said about having to pay for certain items ie:washers on pipes and my cover only covers electical items in boiler not water pipesso i will have to look for another company that does cover such items

Easy to sign up to the website. I haven’t had an email to confirm my joining.

Excellent service. Jack who set up the policy was extremely professional and very courteous. Thank you.

I called up Your Repair with a couple of questions relating to a quote I'd seen on a comparison website for Boiler and Heating Cover. My queries were answered quickly by Jon who was very efficient and polite. I ended up taking the cover he offered me over the phone. The policy was better than the one shown on the website. Excellent customer service.