Adam and Tom were very professional and friendly in answering our questions, so far so good

Adam was very polite, easy to talk to and professional

Just joined. Rating based on customer service received so far. Excellent communication, very helpful and knowledgable.

So far the service has be excellent/ but i wait and see.

The true rating will depend on the service when a breakdown occurs

No issues, simple quote and process smooth

Excellent website.

Very easy to access with prompt replies will recommend

Ready to apply for product

Quick and easy to join.Good reviews, I hope I can review 5 stars after my 12 month contract is over.

Would be useful to have an App for the service, I have been unable to find one

Website easy to use and just takes a minute to sign up. Reassurance that home will taken care of should the worst happen to boiler, heating and electrics sorted. Cannot comment on service as no call outs made.

East enough to join and the chat was most friendly however, as my CH boiler packed up and with temperatures close to freezing. I was hoping to get someone out ASAP, but it seems that only an engineer directly from Ideal (the boiler makers) are the only one’s who can fix it. They can’t come out till next week, so that’s a whole 4 days of no CH or hot water, not what I was expecting. Makes me wonder if Ideal are a good manufacturer if its going to take so long to get some out, do they really have so many boilers that need fixing, humm . . .

Very good service.

So far my experience has been a very positive one and my policy doesn't start for another 2 weeks. It was really easy to sign up and the 3 year fixed price is brilliant.

Very friendly good price I'm very pleased

Very helpful customer service and excellent knowledge

Thank you for the excellent customer service I have received .Victoria was so knowledgeable and informative. I have peace of mind knowing I am fully covered for any eventuality Kind regards Karen

The whole experience was succinct and easy to understand.

Excellent