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Excellent

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YourRepair
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Verified Buyer

Sign up service excellent- quickly got through to an actual human being- call management system offered me a call back and told me where I was in the queue- only ever at number 2 so far. Friendly helpful staff. Let’s hope the service is as good if I ever need to use it!

5 / 5
YourRepair
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Verified Buyer

Easy to join online

5 / 5
YourRepair
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Verified Buyer

Very quick, very slick sign up process. All good so far.

5 / 5
YourRepair
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Verified Buyer

Easy to join

5 / 5
YourRepair
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Verified Buyer

Rep was helpful and efficient

4 / 5
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Verified Buyer

I have an older boiler and my boiler and central heating policy is up for renewal. I came across YourRepair online and the fact that the age of the boiler was immaterial. I was very pleased to speak directly to a salesperson who was very efficient, answered all my questions and the sign up process was straightforward. Positive start so far.

5 / 5
YourRepair
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Verified Buyer

Good communication and service

5 / 5
YourRepair
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Verified Buyer

Super quick sign up, will see how the service does if claim required

3 / 5
YourRepair
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Verified Buyer

Admin simple and straightforward Waiting for new service to start

4 / 5
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Verified Buyer

Had a problem with my plan, rang Customer Services, spoke to Claudia who passed me on to Kieron who got things sorted out no problem. Great customer service and the Engineer they sent was great too.

5 / 5
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Verified Buyer

Very helpful and pleasant lady made it easy for me as I am81 yrs old

5 / 5
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Verified Buyer

Onlysigneduforservicestodayhopefullyserviceisasgoodastheoperatorthattookmycalllthankyou

5 / 5
YourRepair
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Verified Buyer

Straightforward and easy to join. No snags half way down the joining procedure, so once decision is made one can get on with it

4 / 5
YourRepair
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Verified Buyer

Very easy to apply and easy to ready website. Thanks you

5 / 5
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Verified Buyer

Straightforword to access.Clear and precise questions and answers. Couldn’t ask for better. Thank You.

5 / 5
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Verified Buyer

Easy & hassle free

5 / 5
YourRepair
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Verified Buyer

Looks good

5 / 5
YourRepair
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Verified Buyer

Service engineer for my boiler was great, did a really good job and gave me useful info on my boiler ..customer service were quick and easy to get hold of

5 / 5
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Verified Buyer

Very easy process to take out cover and all the options are clearly set out

5 / 5
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Verified Buyer

This rating is purely for the joining process which was extremely easy and I have been given a much better deal than renewing my British Gas home care plan (nearly 1/3 the cost like for like). So far that is all I have done, so I have still to see how the service works! Hopefully it will be as good. If so, and the price remains as competitive, then I will have no hesitation in renewing the policy next year.

5 / 5

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