Over 5000 approved engineers
95% of repairs fixed on the first visit
24/7 emergency helpline

Excellent

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Verified Buyer

Renual due in March one phone call sorted me a good price for the year, happy.

5 / 5
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Verified Buyer

Your Repair staff and customer services are great however same cannot be said of many of their subcontractors.

4 / 5
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Verified Buyer

Very helpful customer service which enabled me to get the best price. 5 star service

5 / 5
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Verified Buyer

features and benefits and exclusions were very easy to understand and very easy to apply.

4 / 5
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Verified Buyer

first time i have had to call them out but repair guy very prompt polite and done a good job

5 / 5
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Verified Buyer

Very helpful Victoria on the phone. Decent company, everything seems to be as advertised

5 / 5
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Verified Buyer

young lady answered all my questions and they where the answers I wanted to hear! thank you

5 / 5
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Verified Buyer

Spoke to Adam who was very helpful and professional

5 / 5
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Verified Buyer

After 4 enquires not the cheapest but the most straight forward and excellent info would recomend

5 / 5
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Verified Buyer

I called the call center for information this evening on Landlord emergency cover. The information provided by Samantha was very useful and she explained everything in clear and loud. I even got Forces' discount which was a bonus. Overall, a very happy customer

5 / 5
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Verified Buyer

We have just had a boiler service turned up on time very professional very pleased thanks YourRepair

5 / 5
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Verified Buyer

Excellent customer service, easy to speak to someone and not waiting ages. Initially disappointed with adding £5 to my annual renewal but it seems all companies do thus and its the norm

4 / 5
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Verified Buyer

Tara, thankyou for dealing with my request for my boiler repair , it is great when you get immediate answers and satisfaction the service you provided was first class , thanks

5 / 5
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Verified Buyer

Very happy how easy it is to set up the call center lady was very polite and helped me a lot

5 / 5
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Verified Buyer

the phone was answered pretty quick, the lady on the line was very helpful and polite, I wish all calls could be as good.

4 / 5
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Verified Buyer

My purchase experience was excellent i would like to thank Puruschka for her help she is a credit to your company. Thank you Graham.

5 / 5
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Verified Buyer

Brilliant service from booking the appointment to the actual job

5 / 5
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Verified Buyer

I had a lovely welcome call from a lovely woman called Sam she was so helpful and I got my boiler covered which I was so happy about and a pice of mind also, because I have been with British Gas for over 20 years, it’s just there prices that keeps going up every year, and this cover I have it fixed for 2 years . I would like to thank Sam for all her help this evening. King regards Amanda Raffo

5 / 5
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Verified Buyer

Just joined up and Donna the customer service agent was very helpful and efficient with setting up my new account.

5 / 5
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Verified Buyer

Contacted customer service to change details found Adam very professional and more than helpful. Making my first experience with Your repair very satisfied.

5 / 5

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