easy website to use
5 / 5
NOT HAD ONE YET NEW MEMBER
3 / 5
very simple and easy to register
5 / 5
Great service
5 / 5
answered all my questions clearly. polite and professional
4 / 5
I did not have to wait long to get through to customer service.Sam was polite precise and helpful.
5 / 5
Just joined it was straight forward hassle free, quick and easy.
5 / 5
Started my cover only yesterday but staff were pleasant on the phone and happy to help
4 / 5
We have only just joined after looking through loads of other companies, the process was easy and we had a follow up call to ask if we had received our documents which was nice, so yeah happy so far, long may it continue.
4 / 5
Victoria sorted out the policy very quickly. She was very polite, friendly yet professional. I had to change the start date within minutes and the person I spoke to in customer service was exactly the same. I hope that if I have a breakdown the service I receive will be the same.
5 / 5
The website wouldn't allow me to take out cover online so I called and spoke to an agent (Victoria - I think) who was very clear and helpful and got my cover organised in no time at all
5 / 5
Very helpful, professional and pleasant. A pleasure to speak with on the phone
5 / 5
Adam and Tom were very professional and friendly in answering our questions, so far so good
5 / 5
Adam was very polite, easy to talk to and professional
5 / 5
Just joined. Rating based on customer service received so far. Excellent communication, very helpful and knowledgable.
5 / 5
So far the service has be excellent/ but i wait and see.
5 / 5
The true rating will depend on the service when a breakdown occurs
4 / 5
No issues, simple quote and process smooth
5 / 5
Excellent website.
5 / 5
Very easy to access with prompt replies will recommend
5 / 5We’re partnered with leading boiler manufacturers…
