All good no problems
5 / 5easy to set up
5 / 5I was helped in a clear understandable way.
5 / 5Easy form filling, fair pricing with no frills. What more could you want?
5 / 5Received a lower quote than my current company
5 / 5Easy to use and great information by LIAM in explaining the services available
5 / 5Easy to understand web site, clear details and a lot less than my current plan.
5 / 5Very Easy and straightforward to sign up and a good price plan giving me peace of mind
5 / 5I have just joined my repair, the call handler was very polite& patient individual and was a pleasure speaking to him. He was very thorough with explaining everything. He was a lovely gentleman.
5 / 5Best value so far and had a kind and professional advice highly recomended
5 / 5The website was clear with regards to the options and price. I had to ring to confirm that the selection of the start date meant that I was covered from that date i.e. no 14 day wait to make a claim. Also, the option had a 20% discount, however, the email policy confirmation still stated the original non-discounted price which requred a futher phone call to confirm that the DD would be at the lower price.
4 / 5Spoke to a lovely lady today. She set up my Boiler & Central heating Cover for me. Easy Smooth process! I'm an ex B. Gas customer and thought the customer service and price for the same product extreamly competitive! Just hope the Service response time and Engineers do them Justice!! Only giving a 7 score as not had a call out yet! I score the Customer Adviser 10..! Thank You!
5 / 5Just enquired for boiler cover. The lady who took my call was very friendly and helpful
5 / 5I have only signed up for my Gas insurance today so I haven't had any repairs yet, but the lady on the phone was very helpful and explained everything to me her name was Alex and very helpful
5 / 5A very quick and painless procss to get cover with no long winded questions, no AI involved and all very quick to respond. Many levels of cover to suit all requirements and generally I was pleaseed with the process.
5 / 5Very efficient service worth 5stars
5 / 5Spoke to Oliver earlier today, 30.1.24 to set up an account. He was so helpful, polite and professional, explaining about the products. The sign up was so easy and documents forwarded immediately.
5 / 5Very helpful and reassuring
4 / 5Sign up is easy and Service options are simply set out and easy to understand
4 / 5Very professional information was given.
4 / 5