Why we set up YourRepair
We set up YourRepair because we knew that there was a better way of supporting customers by delivering high quality home and boiler service plans.
Our background as an experienced plumbing and gas engineering company means we're better placed than our competitors (including most boiler insurance providers) to deliver a premium home and boiler care service. Our technical knowledge and first hand front line experience are what sets us apart.
It’s not just about boilers - we also provide flexible care plans for central heating, plumbing, electrics and more for both homeowners and landlords.
The decision to launch a nationwide home and boiler care service was driven by a desire to help more customers get a better quality of service, no matter where they are in the UK. And we’re proud to say that hundreds of new customers each month choose us as their preferred home and boiler care provider.
Who chooses YourRepair for home and boiler care?
We serve the widest variety of boiler systems operating in homes that are either owned, or managed by a landlord and occupied by a tenant. Our customers range from young couples and single occupants to families and the elderly.
Some of the reasons why our customers choose us:
- We offer fixed price plans for one, two and three years regardless of how many repairs you book
- We provide national cover
- We'll provide breakdown assistance for any age of boiler
- Our call centre is UK based and available 24/7
- We operate a rapid response to emergencies
- As we aren’t an insurance company, we’re not regulated - so you’re not delayed by underwriters or lengthy paperwork when you book a repair.
Why hundreds of customers a month switch to us
We include an annual boiler service worth £80 (or gas safety inspection for landlords).
We also offer a choice of future start dates – you decide. This means that you have complete peace of mind and continuity of care for your system, so you won’t be paying two companies at the same time.
Why we offer fixed price home and boiler care plans for up to three years
Unlike our competitors, we offer fixed prices so you know exactly where you’re up to and can manage your budget more effectively. We guarantee to fix the price you pay for up to three years, regardless of how many repairs you book.
Most boiler insurance companies offer a cheap price for the first year and then significantly increase the cost of your renewal after year one. We don’t have this short-term view, we value longer term relationships with our customers.
Rapid response for boiler repairs
We work with a UK-wide network of skilled engineers, ensuring our customers receive a great service 24/7. Our engineer's expertise is the perfect fit to our high-quality customer boiler care service and extensive boiler fault management experience.
We're partnered with most major boiler manufacturers, because who better to repair your boiler than the people who made it? Our boiler manufacturer partners include:
- Glow- worm
- Worcester Bosch
What customers think of our service
“I moved from British Gas this year after some 40 years. Your service was cheaper, more efficient, and certainly much more professional. I was very pleased that the electrician was local. He was extremely good. Pleasant and very efficient. Well done - excellent service all round.”
- John Cooke
“I've had boiler insurance with other companies before, but when it came time to renew it I decided to try Your Repair. It was competitively priced and looked like a good option. By far the best experience I have had with any form of home care insurance. I can highly recommend them.”
- Bryan F Irving
“Very easy to arrange an appointment, a lady phoned in advance and gave me a two-hour slot. Two engineers arrived well within the given window and did a prompt and thorough job with a great deal of politeness. First time I've used this company but very impressed.“
- Robert McFarlane