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95% of repairs fixed on the first visit
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YourRepair
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Verified Buyer

It's not clear on the forms when registering what telephone contact number can be used. We have an agent who handles all contact with our tenant. We do not know our tenant's number but the form doesn't give you an option of leaving the agent's number instead. As usual with these online only arrangements they never give you much confidence that you are a valued customer. It's just a means for them to sign you up to take your money. Time will tell over the year whether YourRepair is up to providing a decent maintenance cover or not. Their first test will be when and who they contact to carry out the CP12 Gas Safety Certificate. Words, words and more words are never as good as actions.

3 / 5
YourRepair
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Verified Buyer

I’ve and easy to purchase, good price too.

5 / 5
YourRepair
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Verified Buyer

After 25 years with British Gas and receiving a revised price (upwards of course) I decided to have look at others. So glad I did. A new three year fixed price contract with Your Repair? No brainer. Well done!

5 / 5
YourRepair
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Verified Buyer

Victoria was extremely helpful. I chose the 3 year fixed price for piece of mind.

5 / 5
YourRepair
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Verified Buyer

So easy to get started

5 / 5
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Verified Buyer

Dealt with Victoria reference a potential move from British Gas which I subsequently did. I found her to well informed, professional and extremely helpful. A credit to your company well done!!

5 / 5
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Verified Buyer

Very polite and explained everything very clearly

5 / 5
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Verified Buyer

My call was answered quickly - and that's important to customers. All my questions answered satisfactorily. Spoke with Katy - ver pleasant manner.

5 / 5
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Verified Buyer

When I phoned, only for a quote, Victoria was very helpful and I ended taking the policy out with Your Repair. Thankyou

5 / 5
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Verified Buyer

Just joined....but cost £250 per year cheaper than BGas for same cover

5 / 5
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Verified Buyer

Great

5 / 5
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Verified Buyer

Quick and easy process to join.Price is very competetive and you get a lot for your money.

4 / 5
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Verified Buyer

Moved to YourRepair from British Gas who didn't seem that bothered about keeping our custom. Maybe they should read some of they reviews posted !

5 / 5
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Verified Buyer

I am told I will receive excellent service

5 / 5
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Verified Buyer

very happy

5 / 5
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Verified Buyer

EasyToUseWebsite

5 / 5
YourRepair
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Verified Buyer

Wow I like the intuitive design of your application which made the switching journey simple. ....and first time submitting the survey online from my email inbox without going out to a survey site. Keep it up!!!!

4 / 5
YourRepair
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Verified Buyer

Easy to use and helpful person on the end of the phone

5 / 5
YourRepair
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Verified Buyer

After reading a number of reviews, I decided to change my boiler service to YourRepair. I phoned and it took less than 8 minutes to set everything up, Katie was very helpful and checked if I needed any more information before setting the account up.

5 / 5
YourRepair
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Verified Buyer

Easy to set up & clear information will see how the service goes

4 / 5

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