Over 5000 approved engineers
95% of repairs fixed on the first visit
24/7 emergency response

What our customers say...

“As it turned out is far and away the best home care plan I have ever had. My boiler sprang a leak on Friday and with a single phone call they arranged for an engineer to come out and they agreed on the claim with no fuss at all.”

Bryan F Irving

“I was delighted with my first experience of having had a repair done, due to a leaking pipe under the tap in the kitchen sink. The young man that came from Dynorod was extremely kind and did a wonderful job in under one hour.”

Mandi Solk

“Great service, my boiler stopped working, YourRepair attended my home the same day with a fast response from the office team, hats off to these guys I thought I was in big trouble in the winter weather.”

Andrew Davies
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Good service fixed the tap with a new washer, in and out in a few minutes. Happy to recommend .

4 / 5
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Engineer was experienced and new what the problem was straight away, service could have been quicker, my boiler developed a fault on Saturday, engineer attended Monday and ordered a part, repair was carried out Wednesday which meant we had no hot water for 4 days.

3 / 5
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Took three visits to fix the problem, however the engineer was very polite and didn't give up until the problem was fixed. Claims process is really quick and easy.

3 / 5
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This is the first time i have called about a fault, the service was really fast, i reported the problem and an engineer arrived the same day and replaced the syphon.

5 / 5
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I have been with you for almost 4 years now, your engineer told me he would arrive before 2 pm to service my boiler, he showed up at 3.45 meaning i had to cancel my plans. I know traffic can cause these problems , however a quick phone call to keep me updated would be good.

2 / 5
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I was with british gas previously but i switched due to a price increase of over 60%. This seems to be fair price and a good service

5 / 5
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Engineer was very polite and seemed to know his job

5 / 5
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quick and easy to report problem on line, polite .

5 / 5
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Great engineer, very experienced, would highly recommend.

5 / 5
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Engineer was really good hence the 4 stars, however as i explained to your telephone advisor i work full time, i was refused an evening or weekend appointment so had to take half a day off work. I really think this should be available.

4 / 5
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Took out the most comprehensive plan, lady on the phone was very helpful, no hard sell.

5 / 5
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Pleasant guy, left everything clean, couldn't ask for more.

5 / 5
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Engineer arrived on time, he rang to confirm prior, he gave me some extra advice on one of my radiators, seemed like a thorough service.

4 / 5
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My boiler wasn't giving me hot water, they sent an engineer out who promptly diagnosed my problem, we then had to wait for parts to come, but the engineer returned the next day to fit. All in all, happy with the service.

5 / 5
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They rang me to book a service! With previous suppliers, i've had to chase for the service, if I had one at all! Impressed.

4 / 5
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Fast, professional, got the job done.

5 / 5
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My boiler was fixed the day after reporting the problem, it would of been fixed the same day, but the engineer had to order parts.

4 / 5
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I called YourRepair HomPlan to log a fault with my boiler on Monday morning, I got a phone call back pretty much straight away saying that an engineer would be attending site that day. I then got a call from the engineer telling me what time he would be there. I was very pleased how well informed i was kept. The engineer turned up on time and said my boiler needed a part, true to his word, he came back the following day with the right part and repaired it. No Fuss.

5 / 5
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My boiler had low pressure, I got to speak to a technical person, who talked me through how to re-pressurise my boiler, he was very patient and knew his stuff.

5 / 5
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A small wet patch on my ceiling indicated a leak in the bathroom above. The claims handler was helpful, arranged a plumber, who came the same day and solved the problem, excellent service.

4 / 5

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