Only had phone dealings so far but lady was very helpful
5 / 5Great prices, very competitive for complete cover. I chose YourRepair on a referral from a friend who has been with them for 2 years - very satisfied. I had a small issues setting up the Direct Debit but telephone support was available within 30 seconds and all details were comleted over the phone veru quickly. Excellent service.
5 / 5Great company for your boiler repairs. Professional team. Positive experience from start to finish.
5 / 5Very impressed so far!
5 / 5Easy setup
5 / 5Very friendly and informative staff . Easy to understand and easy sign up .
5 / 5Very quick and easy to set up my plan.
5 / 5I wasn’t asked to set up a password for my account so once logged out, I had to reset my password. Then, I thought I had bought a 3 years fixed full cover for £20 but I am being charged £26 and don’t know why? I wasn’t given the option to choose my own DD date.
3 / 5Very easy to apply for boiler cover online
5 / 5Gentleman on the phone was very helpful thanks again
5 / 5Very pleased with everything. So easy to get up and going with my plan. Advisor very helpful.
5 / 5Just joined, but I can say the lady over the phone was amazing she took the time to explain everything in detail, they also do refer a friend
5 / 5The webpage is quite easy to navigate, I only have one negative point and that is that you can't pay in full only monthly.
5 / 5Liam who took my phone call and activated my policy was efficient and pleasant.
5 / 5Signed up for the HomePlus package at what the website said was a 20% discounted offer price of £15.20 per month. However, when the agreements came through they stated a monthly price of £19. I am now having to follow up to find out which price applies. If it's the higher, I'll be cancelling!
3 / 5Found the person l spoke to,explained the proceedure well, was left fully aware of what the contract covered
5 / 5Quick and easy
5 / 5I have just joined YourRepair online. The joining process is very straightforward. However it is actually too early to be writing review on a service that is yet to commence .
5 / 5Great value and service
5 / 5Workmen did a great job, efficient and clean job. Unfortunately we did order the boiler to be fitted Saturday but this did not happen and I had to ring them to find out what was happening, so communication could be better.
4 / 5