You can book a repair and administer your account online 24/7
View your plan(s)
Update your details
Pay your bills
Download your documents
We've made this bit really quick and easy.
Just a few quick questions and a brief description of your fault and we'll appoint an engineer who will contact you to book an appointment.
Can you send my plan documents through the post?
We are a paperless company; however, you can view and download your documents by logging into My Account.
When will my annual boiler service be carried out?
We will contact you each year to arrange your annual boiler service.
If you are a homeowner, we will carry out your boiler service during the quieter summer months between March and September.
If you are a landlord, we will carry out your annual boiler service at the same time as your annual landlord gas safety inspection (CP12).
How do I request a repair?
The fastest way to request a repair is online via My Account. My Account is available 24/7 and can automatically approve repair requests and assign an engineer local to you.
Alternatively, you can call us on 0330 223 4422.
Hours: 8:00am to 7:00pm, Monday to Friday (except public holidays).
Hours: 9:00am to 5:00pm, Monday to Friday (except public holidays).
If you are an existing customer and:
Hours: Always open
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Thousands of customers have rated us 4.5 stars on Google Reviews
Boiler and heating plan.
Extremely good value and service for this boiler and heating plan. Especially when compared to others on offer. Boiler service included in the plan, the engineer was professional, thorough and knowledgeable. Customer service also commendable.
I had a lovely professional considerate…
I had a lovely professional considerate boiler engineer... He showed me how my boiler was over working and reduced my heating bills significantly. Boiler serviced and I am very very happy.
YourRepair — excellent service
YourRepair are very easy to use. They strive to help even if it is just the smallest issues. The customer service is excellent. Would definitely recommend.
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