Over 5000 approved engineers
95% of repairs fixed on the first visit
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Excellent

YourRepair
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Verified Buyer

I called YourRepair HomPlan to log a fault with my boiler on Monday morning, I got a phone call back pretty much straight away saying that an engineer would be attending site that day. I then got a call from the engineer telling me what time he would be there. I was very pleased how well informed i was kept. The engineer turned up on time and said my boiler needed a part, true to his word, he came back the following day with the right part and repaired it. No Fuss.

5 / 5
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Verified Buyer

My boiler was fixed the day after reporting the problem, it would of been fixed the same day, but the engineer had to order parts.

4 / 5
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Verified Buyer

My boiler had low pressure, I got to speak to a technical person, who talked me through how to re-pressurise my boiler, he was very patient and knew his stuff.

5 / 5
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Verified Buyer

They kept me updated throughout the claim process - good service.

5 / 5
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Verified Buyer

A small wet patch on my ceiling indicated a leak in the bathroom above. The claims handler was helpful, arranged a plumber, who came the same day and solved the problem, excellent service.

4 / 5
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Verified Buyer

The plumber who turned up had a real battle finding where the leak was coming from in my bathroom, but he didn't give up, and made it all good again. He left my bathroom clean and tidy and kept his sense of humour.

4 / 5
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Verified Buyer

Prompt reply to logging my problem, which was a leak on a radiator, an engineer called and arrange to come over the following day, to suit my shift patter at work, Got a call after the repair to make sure all was OK. Yes, I would recommend the service.

5 / 5
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Verified Buyer

Problem resolved without any hassle.

4 / 5
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Verified Buyer

Engineer turned up, no problem with the call out, and the repair was carried out to my satisfaction.

5 / 5
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Verified Buyer

Electrician turned up on time, professional service, issue sorted.

4 / 5
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Verified Buyer

I have an Alpha boiler which shut down and wouldn't give me heating, YourRepair got an engineer over to me withing a few house, and the same engineer returned the following day when the part arrived to fix me up. Friendly guy, and good aftercare.

5 / 5
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Verified Buyer

You had to come and repair a burst pipe in my kitchen, the plumber couldn't locate my stopcock, but still managed to fix it for me, in rather difficult circumstances. Very pleased.

4 / 5
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Verified Buyer

Their customer service team was very helpful when I swapped over to them earlier this week. I tend to ask a lot of questions, so that I fully understand what I'm getting, and they were quite happy to answer everything I asked patiently.

5 / 5
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Verified Buyer

I would not be without it as when you need them they will do their best to help.

5 / 5
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Verified Buyer

My usually reliable Worcester Boiler failed to heat my radiators, but hot water was still OK. Helpful man rang me back to take the details of the problem, he passed it on to an engineer who called me the same afternoon to tell me he was coming over that same evening. A new timer was fitted there and then to stop the problem, he took the time out to show me how it worked, problem solved.

5 / 5
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Verified Buyer

I had a leaking pipe in the kitchen and then the following day, I had a major leak on a radiator in the lounge (not a good week!). YourRepair sent a plumber out both times, I am delighted and have great confidence that any future problems will be dealt with promptly.

5 / 5
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Verified Buyer

Fantastic response time to problem reported.

4 / 5
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Verified Buyer

I've got 3 properties that currently have cover with yourRepair HomePlan. They simply do what it says on the lid. They provide a quality service an arrive when they say they will, and get on with repairing the problem.

4 / 5
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Verified Buyer

The plumber phoned before arrival. He checked the manhole and then others to establish where the blockage was located. He then cleared the problem and made several checks to ensure everything was flowing as it should. Well done.

4 / 5
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Verified Buyer

Arrived within a couple of hours and problem solved quickly, no hassles whatsoever.

4 / 5

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