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YourRepair
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Verified Buyer

Very helpful excellent customer service excellent knowledge of customer service

5 / 5
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Verified Buyer

Great value for money. Brilliant customer service. Easy and simple to arrange.

5 / 5
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Verified Buyer

Excellent service

5 / 5
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Verified Buyer

Really pleased with YOURREPAIR. fault with boiler, no hot water or heating. Engineer called late Friday afternoon, had stood root around checking as he went and despite this he couldn't fix it as parts needed. Unfortunately because of the weekend nothing could be done. This is fully accepted by me. Monday morning the engineers company rang to say parts received and engineer would call after 4pm, which he did. Parts speedily fitted and electrode cleaned too. All fixed. I am totally happy from start to Finnish. Your repair was very much better than previous companies I've been with. No problem in reccomending to all.

5 / 5
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Verified Buyer

not had a repair yet but this method of insuring boilers is the way forward. Easy on the internet plain English used for informing customers excellent rates as compared to British Gas ect.

3 / 5
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Verified Buyer

Excellent customer service.will recommend Your Repair yoy foly .friends and work colleagues. Thank you Donna for your prompt professional help .

5 / 5
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Verified Buyer

Excellent service

5 / 5
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Verified Buyer

The lady was very helpful and answered all my questions. She was very knowledgeable and had a polite manner over the phone.

4 / 5
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Verified Buyer

Sign up process very easy and much better price than my previous boiler insurers. Received a follow up call in case I had any questions very good experience so far. No experience of callouts at present as I am a new customer.

5 / 5
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Verified Buyer

Knowledgeable young man who arrived within the stated window having called to confirm in advance. Clean efficient operation without fuss, explaining what he was doing and why.

5 / 5
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Verified Buyer

The sign up procedure was simple using the website and the three year fix represents a substantial saving compared to British Gas.

3 / 5
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Verified Buyer

Just renewed for the second year after just having a boiler service within the first year. Great customer service from Adam when on the phone, but still had to haggle to get the same price as last year. I know it is common practice for all insurance companies to do this, just wish it wasn't! Would be 5 stars apart from that

4 / 5
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Verified Buyer

They remind us when our boiler service is due and pass our details on to a nice local boiler company to then arrange a service. All carried out, no problem. And then on renewal they were helpful and lowered their renewal price for me, which saved us £36/year. Great service so far over!

5 / 5
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Verified Buyer

Have only just taken out the cover it was quick informative and easy to do Hope the service is as good.

5 / 5
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Verified Buyer

Boiler leaking (altho operational) at weekend was inspected within 3 days and efficiently fixed on the following Saturday.

4 / 5
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Verified Buyer

Very easy to sign up. Cover starts immediately. Let’s hope they are efficient in the event of a breakdown.

5 / 5
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Verified Buyer

Great service had quick response to my claim, engineer was in touch in less than 24hrs had to wait for part then he arranged time to fit. Engineer was very good clean worker repaired boiler more than happy to recommend yourrepair to family and friends.

5 / 5
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Verified Buyer

Excellent value and very good service.

5 / 5
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Verified Buyer

First class service and communication. Our engineer was brilliant.

5 / 5
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Verified Buyer

Easy and fast service. Great online repairs booking system. The gas engineer that attended gave excellent service. Very pleased. Thank you.

5 / 5

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