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YourRepair
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Verified Buyer

Lovely man serviced by boiler today excellent service, arrived when he said he would and was very polite and helpful

5 / 5
YourRepair
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Verified Buyer

Very quick and efficient response and service. Really pleased that problem was resolved. Happy days.

5 / 5
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Verified Buyer

Efficient and polite service from the engineer . Took time to explain the service details of boiler .

5 / 5
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Verified Buyer

good value & service, worth it!

4 / 5
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Verified Buyer

Sam the Ideal Boiler service engineer who completed the repair, was excellent, helpful, conscientious and thorough - a true craftsman. Not only did he do all that he could under the contract, but helpfully pointed out what needed to be done for the benefit of my system that he was unable to do. He actually got back to the office to check that he coudn't do the needed extra work! The previous service repair man did a good job of what he came to do. I have only given 4 *s not 5 - commensurate with Sam, because of the now 5-6 calls I have made to your telephone staff for one reason or another, the last two have been excellent, courteous, helpful and "present"(in the sense of communicating genuine helpfulness, rather than the required response) obviously doing their best to be true support staff and resolve my concerns - a credit to you. Sadly that does not describe the other staff I dealt with, who varied betweeen obstructive "jobs worth" in one case, to doing what they had to, communicating that they would rather have been doing something else. Hopefully, they have moved on, or been successfully retrained.

4 / 5
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Verified Buyer

Easy to use website

5 / 5
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Verified Buyer

Missed communication over time, but once he arrived did a good job.

4 / 5
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Verified Buyer

Not had a repair as just signed up today. The customer service was excellent from Donna, very helpful and professional. Thank you.

5 / 5
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Verified Buyer

Really happy with the level of service recieved from Gallant heating solutions. Gas engineers were really helpful, professional and friendly.

5 / 5
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Verified Buyer

The Service Engineer kept me informed about the date & time he was coming, plus he carried-out a full clean of the boiler. Have pass-on the contact details to family, who are being over charged by British Gas.

4 / 5
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Verified Buyer

Very helpful and knowledgeable service from Victoria

5 / 5
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Verified Buyer

My first claim was not good.However on this second occasion my boiler was fixed within 2 days by a very good informative engineer

4 / 5
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Verified Buyer

good engineer very polite and professional. would recomend anytime.

5 / 5
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Verified Buyer

Excellent customer service

5 / 5
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Verified Buyer

Brilliant service, very thorough. Would recommend to anyone

5 / 5
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Verified Buyer

Great service from YourRepair. The engineer arrived on time and did a first class job. We wouldn't hesitate in recommending YouRepair for anyone requiring boiler and central heating cover

5 / 5
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Verified Buyer

Did the repair & all working again excellent service

5 / 5
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Verified Buyer

lorna ditchfield dealt with me to set up home emergency cover and was very imformative and helpful. I hope your response in case of a boiler breakdown is as efficient as she promised. all in all I am happy with policy and price.

5 / 5
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Verified Buyer

The representative is very friendly

5 / 5
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Verified Buyer

Had a boiler problem with boiler onThursday afternoon. Local tradesman on site at 0930 on Friday morning. Job sorted by 1030. Excellent service. Quality engineer.

4 / 5

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