Over 5000 approved engineers
95% of repairs fixed on the first visit
24/7 emergency helpline

Excellent

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Verified Buyer

On time polite and removed his shoes, no complaints

5 / 5
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Verified Buyer

I think service is value for money, quick and easy to sign up

5 / 5
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Verified Buyer

Good service fixed the tap with a new washer, in and out in a few minutes. Happy to recommend .

4 / 5
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Verified Buyer

No problems, seemed to do a througher job

4 / 5
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Verified Buyer

Brilliant service, Andy really knows his job and is extremely polite, i have recommended your plan through your recommend a friend deal, please let me know if they join

5 / 5
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Verified Buyer

Engineer was experienced and new what the problem was straight away, service could have been quicker, my boiler developed a fault on Saturday, engineer attended Monday and ordered a part, repair was carried out Wednesday which meant we had no hot water for 4 days.

3 / 5
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Verified Buyer

Took three visits to fix the problem, however the engineer was very polite and didn't give up until the problem was fixed. Claims process is really quick and easy.

4 / 5
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Verified Buyer

I have been with you for almost 4 years now, your engineer told me he would arrive before 2 pm to service my boiler, he showed up at 3.45 meaning i had to cancel my plans. I know traffic can cause these problems , however a quick phone call to keep me updated would be good.

3 / 5
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Verified Buyer

This is the first time i have called about a fault, the service was really fast, i reported the problem and an engineer arrived the same day and replaced the syphon.

5 / 5
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Verified Buyer

Great engineer, very experienced, would highly recommend.

5 / 5
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Verified Buyer

quick and easy to report problem on line, polite .

5 / 5
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Verified Buyer

Engineer was very polite and seemed to know his job

5 / 5
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Verified Buyer

I was with british gas previously but i switched due to a price increase of over 60%. This seems to be fair price and a good service

5 / 5
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Verified Buyer

Engineer was really good hence the 4 stars, however as i explained to your telephone advisor i work full time, i was refused an evening or weekend appointment so had to take half a day off work. I really think this should be available.

4 / 5
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Verified Buyer

Pleasant guy, left everything clean, couldn't ask for more.

5 / 5
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Verified Buyer

Took out the most comprehensive plan, lady on the phone was very helpful, no hard sell.

5 / 5
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Verified Buyer

Fast, professional, got the job done.

5 / 5
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Verified Buyer

They rang me to book a service! With previous suppliers, i've had to chase for the service, if I had one at all! Impressed.

4 / 5
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Verified Buyer

My boiler wasn't giving me hot water, they sent an engineer out who promptly diagnosed my problem, we then had to wait for parts to come, but the engineer returned the next day to fit. All in all, happy with the service.

5 / 5
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Verified Buyer

Engineer arrived on time, he rang to confirm prior, he gave me some extra advice on one of my radiators, seemed like a thorough service.

4 / 5

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