Reviews

Very easy to get the cover we want, very straight forward

Quick & straight forward customer service to sign up for a new plan.

Quick to set up and easy

Agent dealing was amazing thank you

Excellent service

New customer , pleased with price and cover offered to me

Good support service

I already had an account for my elderly mum's house, and I wanted to create another plan for my own property. I went through the process of getting a quote and filling in all of the required details, obviously different address and bank details from the original plan, only to get to the end whereupon the system said I needed to log in to create an additional plan. So I logged in, and went to my account where it says 'my plans' - note this is plural suggesting you can have multiple plans. However, there is nowhere to create an additional plan. I ended up having to phone them, entailing a lengthy time on hold and eventually explained the situation, only to be told that you can only have one plan per email address. Why doesn't it say this anywhere on the website? I ended up having the create an additional email address with my provider solely for this purpose. 'Your Repair' need to make the process of creating multiple plans much clearer and much easier.

Not had repair , just signed up for boiler cover

All good

Quick and easy to set up account with yourselves

Really easy to set up - Hopefully the service I receive will be as good

Very quiet and easy too sign up too

We’ve had minimal contact so far but everything has been quick and concise.

Great advisor, really helpful and informative and we now have peace of mind that the service provided will be second to non.

Really nice lad I spoke to, sorted my problem out straight away. Great customer service. Thank you

I haven't had a repair as yet but the sign up was hassle free and easy

Took out policy yesterday Steve was great talked me through various options. Explained everything. Was impressed so took out policy

Just taken out a breakdown cover including an annual service for my boiler starting February 2023. Was looking for a cover with minimum hassle and of course with a reasonable monthly payment. Pleased with the initial experience. Very polite and all my questions were answered clearly.

The information about each level of cover is clear and comprehensive, and after making my decision the signing up procedure was very easy to follow. The website and account details are well presented. Kind regards - Ray Disley