Reviews

Very polite and thorough

The welcome I received from the lady on behalf of the company was impressive as was the guidance and information received about the service.

all good very happy

Joined "Your Repair" Boiler Breakdown Cover Plan today. I took this plan out online and the process was really straight forward including setting my Direct Debit monthly payments. Very Pleased with the whole process.

My search engine took me to your site, I thought I was looking at BG. Oliver started a chat. We spoke on phone. Realised I’d made a mistake in who I was contacting. I rang BG but they failed to answer their phones so I called Oliver back and ended up signing up for Boiler Cover. Oliver was a gem on the phone. Friendly, informative and an great asset to the company

A very helpful young man assisted and guided me todo with my home care plan Straight forward and a simple service Here’s to a service I won’t mind paying for !!

Excellent help with Chat.

We found it very easy to use the website & found the cover to be very competitive

Very quick and easy to register, website extremely user friendly. Moved from Scottish Gas as YourRepaur appears ro have much better value for monthly costs.

The customer service that I received from the gentleman I spoke with was absolutely first class, hoping this is the experience throughout with you guys.

Been with you since 2019 and when needed things fixed, this was done very quickly without any hassle or stress. Very reliable.

easy to join and a polite phone call witch did not push me to join

Would of got a 5 but failed to organise my boiler service as agreed

Recommended by a neighbour when we moved. Setting up account/contract was very straightforward. Good help was given on the phone & even arranged boiler service within a week. This was completed & certificate provided by a very friendly Engineer.

Highly recommended your repair fast service had a engineer to service our boiler in 13mins.

Very good and effective conversation dealt with my requirements without any issues great work thank you

I have just registered as a YourRepair customer, & the online application was painless.

It was very easy to sign up , I used to have home care in my last property & always found the service brilliant & very quick if you did unfortunately have a break down , so pleased I’m back with them & covered huge weight off my mind knowing I’m covered & no big unexpected repair bills . Thank you British Gas . One very happy Customer.

Quick, easy and very simple.

Just signed up after leaving British Gas due to very poor customer service , so hopefully based on what I’ve seen so far a far better service .