2190+ Reviews
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Over 5000 approved engineers
95% of repairs fixed on the first visit
24/7 UK based helpline

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YourRepair
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Verified Buyer

Very friendly customer service advisor Very helpful and speedy process Thank you Sam

5 / 5
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Verified Buyer

i like the policy

5 / 5
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Verified Buyer

Donna was very kind and super helpful, she made the whole process easy and I felt confident and well informed when making a decision to purchase a plan.

5 / 5
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Verified Buyer

Sam was pleasant and efficient. Thanks Fraser

5 / 5
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Verified Buyer

quick to answer phone, no long queues/wait, and helpful advisor - thank you lets hope this continues!

5 / 5
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Verified Buyer

Very helpful and polite.

5 / 5
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Verified Buyer

I found the website easy to use

5 / 5
YourRepair
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Verified Buyer

Easy to follow and sign up thanks

4 / 5
YourRepair
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Verified Buyer

Very easy to set up

5 / 5
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Verified Buyer

Signing up to YourRepair could not have been any simpler. Hope the service continues to the same high standard.

4 / 5
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Verified Buyer

Quick and easy to set up - very straightforward and the cover is very reasonably priced for what is covered

5 / 5
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Verified Buyer

This was not a repair. I was signing up for a new home plan. The service was excellent ,very quick and easy.

5 / 5
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Verified Buyer

Straight forward and simple. The terms and conditions laid out clearly.

5 / 5
YourRepair
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Verified Buyer

Easy to sign up, excellent prices and here’s to hoping our boiler will be well looked after. The only company not to penalise you on boiler age. Thumbs up!

5 / 5
YourRepair
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Verified Buyer

Easy to set up central heating cover.

5 / 5
YourRepair
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Verified Buyer

Easy to join

5 / 5
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Verified Buyer

All companies make mistakes and it is how the mistake is dealt with that ultimately makes a company customer focussed or not. I had a poor experience with the manager at yourepair. I found her unhelpful bordering on rude and I posted a negative review. Within 5 minutes I recieved a call discussed the situation and was given an apology and action was immediately taken to sort my problem. And as icing on the cake my call out fee for an abortive repair was readily refunded. I feel that this company has acknowledge its error, apologised and put matters right. I am now extremely happy with the service and intend to give them a try in the future. I hope that this situation has been an opportunity to learn and that staff will be given extra training to just a bit more flexible and understanding when things occur that are a bit outside the norm.

5 / 5
YourRepair
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Verified Buyer

Easy to join and a very competitive price.

4 / 5
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Verified Buyer

The policy doesn't come in force till December 28th but so far so good with customer service.

5 / 5
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Verified Buyer

website enrollment worked fine.

5 / 5

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