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YourRepair
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Verified Buyer

Customer service at YourRepair HomePlan is excellent. The engineers are also polite and they always keep you well informed.

4 / 5
YourRepair
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Verified Buyer

Signed up for a repair and care for my boiler, as I had been trying to find a reliable plumber for days, and didn't want to get caught in the cold (literally) again!! Office were helpful, and genuine and felt relieved straight away, as i'd had 2 plumbers not turn up. Plumber rang to let me know he was on his way. He discovered a leak on a pipe which needed replacing. He arranged to return the following day with the necessary materials. The job was completed the following morning as he told me it would be, and my heating is now working again, hooray!!

5 / 5
YourRepair
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Verified Buyer

Phoned to advise arrival time, put shoe protectors on before coming into my home, service carried out, left no mess, really nice guy.

4 / 5
YourRepair
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Verified Buyer

Signed up for a repair and care for my boiler, as I had been trying to find a reliable plumber for days, and didn't want to get caught in the cold (literally) again!! Office were helpful, and genuine and felt relieved straight away, as i'd had 2 plumbers not turn up. Plumber rang to let me know he was on his way. He discovered a leak on a pipe which needed replacing. He arranged to return the following day with the necessary materials. The job was completed the following morning as he told me it would be, and my heating is now working again, hooray!!

5 / 5
YourRepair
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Verified Buyer

Fab, friendly, helpful and honest.

5 / 5
YourRepair
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Verified Buyer

Very thorough, very organised and very pleasant.

5 / 5
YourRepair
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Verified Buyer

The lady who answered my call was very polite and knew what she was doing. They answer really quickly and get things done quick too.

5 / 5
YourRepair
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Verified Buyer

Happy with the service I got when my baxi boiler stopped giving me hot water last week. Fixed the same day as reporting the issue. Been a customer for over 3 years now and the service has been consistant.

5 / 5
YourRepair
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Verified Buyer

Our heating and hot water stopped working, rang YourRepair in the afternoon and an engineer came the following morning. It was a faulty control clock, this was replaced and he got us back up and running there and then, he also serviced my boiler at the same time, very pleased, excellent service.

5 / 5
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Verified Buyer

Excellent customer service, got my landlord policy set up in less than 10 minutes, very good customer care so far.

5 / 5
YourRepair
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Verified Buyer

Really pleased with everything.

5 / 5
YourRepair
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Verified Buyer

good service, pleasant engineer, had a couple of questions that he was able to answer for me, would recommend this service company.

4 / 5
YourRepair
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Verified Buyer

Boiler service was due, engineer contacted me to confirm date and time, he arrived on time, did the necessary, answered by queries and left the documentation when he finished. Happy with the service I have received up to now.

4 / 5
YourRepair
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Verified Buyer

Got through to them straight away when reporting a fault, no waiting on hold. Engineer came same day and carried out the repair. Followed up with me to make sure everything was ok. Very pleased.

5 / 5
YourRepair
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Verified Buyer

Very tidy worker, friendly and looked to be competent in what he was doing.

4 / 5
YourRepair
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Verified Buyer

Helped and gave me advice on the best options for me. To the point, answered all my questions efficiently. Their rates are very good as well

4 / 5
YourRepair
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Verified Buyer

Excellent telephone response and speed of getting an appointment.

4 / 5
YourRepair
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Verified Buyer

I have 2 rental properties with them with a free landlord gas certificate. They have been very prompt getting them booked in and completed, service engineers contact me straight away. Would recommend this service to other landlords wanting hassle free.

5 / 5
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Verified Buyer

Thank you for sorting out the leak in my tenants bathroom, they have told me that you were extremely helpful. Much appreciated.

5 / 5
YourRepair
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Verified Buyer

Discovered we had a blocked drain at 10.00am on Tuesday morning, after calling YourRepair HomePlan a plumber arrived just before 2pm. Job was completed in under an hour, plumber was polite and helpful. Thank you.

5 / 5

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