Our heating and hot water stopped working, rang YourRepair in the afternoon and an engineer came the following morning. It was a faulty control clock, this was replaced and he got us back up and running there and then, he also serviced my boiler at the same time, very pleased, excellent service.
5 / 5Excellent customer service, got my landlord policy set up in less than 10 minutes, very good customer care so far.
5 / 5Really pleased with everything.
5 / 5good service, pleasant engineer, had a couple of questions that he was able to answer for me, would recommend this service company.
4 / 5Boiler service was due, engineer contacted me to confirm date and time, he arrived on time, did the necessary, answered by queries and left the documentation when he finished. Happy with the service I have received up to now.
4 / 5Got through to them straight away when reporting a fault, no waiting on hold. Engineer came same day and carried out the repair. Followed up with me to make sure everything was ok. Very pleased.
5 / 5Very tidy worker, friendly and looked to be competent in what he was doing.
4 / 5Helped and gave me advice on the best options for me. To the point, answered all my questions efficiently. Their rates are very good as well
4 / 5Excellent telephone response and speed of getting an appointment.
4 / 5I have 2 rental properties with them with a free landlord gas certificate. They have been very prompt getting them booked in and completed, service engineers contact me straight away. Would recommend this service to other landlords wanting hassle free.
5 / 5Thank you for sorting out the leak in my tenants bathroom, they have told me that you were extremely helpful. Much appreciated.
5 / 5Discovered we had a blocked drain at 10.00am on Tuesday morning, after calling YourRepair HomePlan a plumber arrived just before 2pm. Job was completed in under an hour, plumber was polite and helpful. Thank you.
5 / 5Received an excellent service and help from my first phone call to job completion.
4 / 5Pleasant chap, all problems resolved competently.
5 / 5We had no hot water, I made one call and it was resolved in less than 24 hours. I would rate this service as excellent.
5 / 5Speedy, efficient repair, thank you.
5 / 5Engineer came and did the two small jobs that i reported, very nice young man, did an excellent job.
5 / 5Very straight forward from making the call, to getting the engineer here.
4 / 5Staff are always polite and have been prompt and efficient on every visit.
5 / 5We had a leak coming from the loft onto our bedroom ceiling. Called YourRepair and spoke to someone very helpful, who sent a plumber round the same day, he found the leak and fixed it quickly, and also gave us some advice on what to do about the stained ceiling saving us having to redecorate immediately. A very good service provided.
5 / 5