Heating, Plumbing & Electrical Cover
No more price hikes! Fix your price for up to 3 years, no matter how many claims you make.
Choose your claim excess
Fix your price for up to 3 years
Free Boiler Service
All Parts And Labour
Unlimited Claims
24 Hour Callouts
What's included in your plan
Boiler & Controls
Repairs to your boiler & controls (thermostats, frost stats, clocks, timers and programmers) including parts and labour.
Boiler Service & Safety Check
Annual inspection of your boiler checking its safe operation and efficiency
Carbon Monoxide Test
To keep you and your family safe, we also test for carbon monoxide as part of your annual gas safety check
Boiler Replacement
If your boiler is less than seven years old and we cannot repair it, we will supply and install a new replacement boiler.
Central Heating System
Repairs to your heating system (Pumps, motorised valves, radiators, pipes, fittings, hot water feed and expansion tank).
Instant Protection*
No initial exclusion period at the start of your plan* *Only when switching from another provider.
Gas Supply Pipes
Repairs to gas leaks on gas pipes inside your property supplying your gas appliances
Plumbing
Repairs to burst / leaking water pipes (hot and cold), over flows and cold water storage tanks.
Electrics
Repairs to the mains wiring & electrics (Circuit breakers, fuse boards, switches and sockets) inside your property that connect to the main supply.
For more information on how we can help you call us on 0330 223 4422
What's Not Included
Faults caused by you or someone else you used for repairs.
Pre-existing faults, inaccessible components or system design faults.
Any faults caused by sludge, hard water scale or blockages.
Underfloor heating, towel rails, and non-standard parts.
Repairs to burglar alarms, smoke detectors, electrical garage door systems and electrical gates, resetting of circuit breakers.
Download Service Agreement Terms and ConditionsFAQs
When will you service my boiler?
We carry out all free annual boiler services between March and September, towards the anniversary of your plan start date. This is to ensure a fast emergency response time during busy winter months.
We will contact you a month before the annual boiler services are being carried out in your area, to arrange a suitable day to attend. Rest assured, if your service is overdue it won’t affect your cover or ability to make a claim.
Can I sign up today but choose a future date for my cover to start?
Absolutely, during the checkout process you will have the option to select the date you wish your cover to start. Please note: your initial payment will be taken within five working days of signing up, followed by 11 monthly payments commencing one month after your selected start date.
Is the free boiler service a one off or is it included every year?
It’s included every year, you will be entitled to a free annual boiler service within each year of your contract.
What is the maximum value of a single item repair?
There is no limit on the value of each claim on any of our plans.
My boiler is very old, will you still cover it?
Yes, it doesn’t matter how old your boiler is, providing it’s powered by natural gas, has no pre-existing faults and is in good working condition when you sign up.
If I make a claim, what are your average response times?
For emergency repairs (uncontrollable water leaks), our average response time is two hours. For urgent repairs (loss of heat or hot water), our average response time is 24 hours. We will try our best to schedule all other general repairs for a day and time slot to suit you.
Do you use new genuine manufacturer approved parts for repairs?
Yes, all parts used are brand new, genuine, and manufacturer approved, where applicable.
More Questions?
Call us on 0330 223 4422
More Reasons to Choose us
- Fixed price for up to 3 years
- Full National Coverage
- We cover any age of boiler
- 24/7 UK based call centre
- Rapid emergency response
- Instant cover when switching
We’re partnered with leading boiler manufacturers…
Read what our customers think of our service
Rated 5 stars by over 96% of our customers