2000+ Reviews
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Over 5000 approved engineers
95% of repairs fixed on the first visit
24/7 UK based helpline
4.6 star star star star half star 2000+ Reviews
Defaqto Five Star rated

Your Account

We've made it easy to administer your account and log claims online using any device

FAQs

FAQs

What are your opening hours?

Our opening hours are:

Customer Service: 9.00 a.m. – 5.00 p.m. Monday to Friday (closed weekends) 

Sales: 8.00 a.m. -7.00 p.m. Monday to Friday and 9.00 a.m. – 2.00 p.m. on Saturday

General Claims: 8.00 a.m. -7.00 p.m. Monday to Friday and 9.00 a.m.- 2.00 p.m. on Saturday

Emergency Claims: 24/7/365

 

Do you cover my area?

Yes, we cover all areas of the UK through our network of gas safe registered engineers and partnerships with most major boiler and appliance manufacturers.

Is your call centre UK based?

Yes, our 24 hour call centre and head office are both based in the UK. 

We make it easy to claim

On average it takes less than three minutes to make a claim online

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Read what our customers think of our service

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Rated 5 stars by over 96% of our customers

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