Over 5000 approved engineers
95% of repairs fixed on the first visit
24/7 emergency response
Cartoon Family

Your Account

We've made it easy to administer your account and log claims online using any device.

FAQs

FAQs

What are your opening hours?

Our opening hours are:

Customer Service: 9.00 a.m. – 5.00 p.m. Monday to Friday (closed weekends) 

Sales: 8.00 a.m. -7.00 p.m. Monday to Friday and 9.00 a.m. – 2.00 p.m. on Saturday

General Claims: 8.00 a.m. -7.00 p.m. Monday to Friday and 9.00 a.m.- 2.00 p.m. on Saturday

Emergency Claims: 24/7/365

 

Do you cover my area?

Yes, we cover all areas of the UK through our network of gas safe registered engineers and partnerships with most major boiler and appliance manufacturers.

Is your call centre UK based?

Yes, our 24 hour call centre and head office are both based in the UK. 

We make it easy to claim

On average it takes less than three minutes to make a claim online

Home Icon

Help and Support

Handy DIY hints and tips for your home

Article Image for Home Appliance Cover - What To Look Out For

Home Appliance Cover - What To Look Out For

Read More
Article Image for Annual Boiler Service - Insurance Bolts Ons or Home Cover?

Annual Boiler Service - Insurance Bolts Ons or Home Cover?

Read More
Article Image for Boiler Cover For Old Boilers - Is It Worth It?

Boiler Cover For Old Boilers - Is It Worth It?

Read More
View all posts

We’re partnered with leading boiler manufacturers…

Read what our customers say about our service...

Excellent

Read what our customers think of our service

Rated 5 stars by over 96% of our customers

Back