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YourRepair
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Verified Buyer

Purchasing this cover was straightforward and I'm impressed with being able to complete the registration process online. The cover is very comprehensive and competitively priced.

5 / 5
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Verified Buyer

Easy to complete online. Fast service

5 / 5
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Verified Buyer

I chose you for the following reasons:- Competitive price, no excess option, Terms & conditions easy to understand and written in plain English, Annual service included, 24/7 repairs. Although our boiler is 12 years old, it has been well looked after with an annual service and as we have a water softener in the house hardly any limescale. Vaillant services are very good but their premium is very high, (overpriced),and has gone up by 20% this year. How do we obtain our annual service?

5 / 5
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Verified Buyer

Can only comment on setting up this account as not needed to call them out at present. Very friendly staff, product information easy to digest. Easy to set up account. If test of service is this efficient i will be very pleased

5 / 5
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Verified Buyer

Easy to pick and register

5 / 5
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Verified Buyer

Call handler answered my questions clearly and to my satisfaction

5 / 5
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Verified Buyer

Good customer service provided. Very helpful and informative.

5 / 5
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Verified Buyer

Very quick and easy sign up. 3 years fixed rate with no excess and still £4 pm cheaper than quote from British Gas (with a £60 excess)

5 / 5
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Verified Buyer

Nice easy purchase!

5 / 5
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Verified Buyer

Not a repair

5 / 5
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Verified Buyer

just joined today, so have no prior knowledge or experience to speak off, however I liked the ease of applying for cover and being able to immediately download my plan

5 / 5
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Verified Buyer

Good SERVICE SO FAR. MAY IT CONTINUE

4 / 5
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Verified Buyer

Have only just joined and seems satisfactory so far. However i am concerned that the 'annual boiler check' is due to be done at the end of the contracted year - having moved from another company my check is now due. I will be phoning customer services when they open to discuss this as my boiler will therefore go nearly 2 years without a service. This was not made clear in the information prior to purchase.

3 / 5
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Verified Buyer

I just signed up and was asked to give this review (and by doing so £1 will be donated to charity). I really hope being with Your Repair is a positive experience :-)

4 / 5
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Verified Buyer

Speedy response and appears to be good coverage

5 / 5
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Verified Buyer

Easy to register

5 / 5
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Verified Buyer

Explained clearly.

4 / 5
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Verified Buyer

Very easy to purchase the cover product

5 / 5
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Verified Buyer

Good product Easy to website to navigate I hope the service is as good as the experience so far..

5 / 5
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Verified Buyer

Very clear and easy to join and everything is upfront except when your first service will be. As previous customers have said the service isn’t until the end of your first year!! It doesn’t mention this until you confirm your policy. I like the option of having no excess and price freeze for up to 3 years. So overall very happy really and cheaper than my previous cover.

5 / 5

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