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Heating & boiler cover
At YourRepair, your boiler is our priority.
We keep your family warm all year round and keep the hot water flowing.
We're specialists in boiler cover, so if your boiler breaks down, we'll have you back up and running in no time.
We've got you covered
We know how to take care of your boiler. Our range of boiler and central heating cover plans come with everything you need.
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Boiler & central heating repairs
Our trusted engineers will repair your boiler, controls, and central heating system.
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Annual boiler service
All our plans include an annual boiler service to make sure everything is running smoothly.
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Parts & labour
Your plan includes parts and labour, so there's no hidden costs.
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Unlimited repairs
There's no limit to the amount of repairs with a YourRepair plan or the cost of those repairs, giving you complete peace of mind.
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24/7 emergency helpline
We're here when it matters most. You can report a fault as soon as it happens using your customer portal or by calling our friendly UK based Customer Service team.
Why choose YourRepair?
Our top-rated boiler cover provides one of the best value offerings on the market.
Best value
Switching to YourRepair could save you over 40% in less than 4 minutes on your renewal quote compared with other providers.
No more price hikes
Only YourRepair fix your monthly price for up to 3 years, no matter how many home repairs we carry out.
Quick & easy 24/7
We've made it super-fast to book a repair 24/7 online using any device, or over the phone via our UK based contact centre.
Unlimited repairs
Book as many repairs as you need, there's no limit on the value of each repair and all parts and labour are included.
What our customers are saying...
Thousands of customers have rated us 4.4 stars on Google Reviews
David Bligh
This is probably the best company I have ever dealt with faultless in every way. The engineer was amazing prompt efficient and really friendly I wish every company was like this one will recommend them to everyone
Richard Lancaster
Had my Combi boiler serviced yesterday. The engineer gave me a useful tip about changing the hot water aspect to Eco mode. Wish I'd been aware of that before but full marks to him.
Teresa Roca
The customer service is excellent, prompt, efficient and humane. The Engineer identified the issues and resolved them promptly and efficiently in tune with the company excellent customer service experience. Wholeheartedly recommend .
Do I need boiler cover?
With one in five boilers in the UK breaking down each year, it's likely your boiler will need repairing at some point.
Here are some things to consider...
Is your boiler covered by your home insurance?
It is worth checking first if your boiler is covered by your home insurance, however, boiler breakdowns are common and costly and very few home insurance providers will cover your boiler within your home insurance for those reasons.
The cost of boiler breakdown
Boiler repairs aren't cheap - depending on the fault, it can be anything up to £500 or more. Boiler and central heating cover will help ensure you avoid any unexpected repair bills.
Hassle free
One of the many advantages of YourRepair boiler cover is that we take care of everything, saving you time, so you can carry on with day-to-day life. We will send out a trusted Gas Safe registered engineer who'll get you back up and running in no time.
Your home
If you are a homeowner and have a boiler that runs on natural gas, then a YourRepair boiler cover plan could be for you. If you don't own your own home, or have a different source of fuel, then you won't get the benefit of boiler cover.
Looking for landlord boiler cover?
We have a comprehensive range of landlord boiler cover plans to protect your rental property.
Find out moreLooking for home cover?
If you're looking for extra protection for your home we can provide cover for your plumbing, electrics, drains, pest control and much more with our range of home emergency cover plans.
Find out moreWhat's not included in our boiler cover
We earn your trust by making things simple, easy to understand and transparent.
Our comprehensive boiler cover offers genuine value for money and our customers are confident that we'll get the job done when they need us the most. However, there are certain things that our boiler care plans don't include.
We believe it's important for our customers to know all the details before making the decision to buy boiler and central heating cover, so there are no surprises or digging through terms and conditions later.
Here are some of the key exclusions across our range of plans:
Read our service & support agreement
If you have a plan with us or are thinking about choosing us for your boiler cover, you can view a full list of what we do and don't include in our: Service & support agreement
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Boiler models: Potterton Powermax, Britony, Chaffoteaux, Sime, Servowarm and Elm Le Blanc; or any make or model of back boilers
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Repairing faults caused by limescale, sludge (dirty water contaminated by particles of dirt, rust other debris)
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Repairs where your boiler is deemed Beyond Economical Repair (BER), If your boiler is under seven years old and BER we may decide to replace your boiler. If its older and we may pay a contribution towards a new boiler
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Repairing pre-existing faults or faults that occurred within the first 14 days
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Systems or appliances that haven't been installed, maintained and used in accordance with manufacturer's instructions and or current regulations or best practice
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User tasks which are detailed in your user guide, re-pressurising your system and or bleeding your radiators
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Trace and access (work required to locate the fault) this is usually covered by your home insurance (no need to pay twice). Once the problem is found and accessible, we will happily come back and fix it
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Systems that are powered by anything other than natural gas
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Showers and shower pumps
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Upgrades or improvements to your system
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Accidental damage if you or someone working in your property causes a fault this should be covered by your home insurance
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Non-standard items or parts such as towel rails and underfloor heating. These need specialist parts and engineers, so we'd recommend getting in touch with the manufacturer for advice
Frequently asked questions
When will my cover start?
If you're switching from another provider, your cover will start from the moment you set up the plan.
If you're not switching from another provider, there's a 14-day exclusion period where your boiler won't be covered.
Do you cover my boiler?
We service, and repair all makes and models of domestic boilers that are powered by natural gas, with the exception of Potterton Powermax, Britony, Chaffoteaux, Sime, Servowarm and Elm Le Blanc.
We do not service or repair: LPG boilers, thermal store boilers, solid fuel boilers, oil boilers, electric boilers, back boilers or dual-purpose boilers.
Is there a limit on the age of boiler you cover?
No - we're happy to cover your boiler no matter its age as long as it's powered by natural gas, in good working order and not on our list of excluded boilers.
Will you fix an existing fault?
We may be able to offer an alternative plan that covers you for an initial repair as well as ongoing faults. Call a friendly member of our customer service team on 0330 223 4422 and they'll be happy to provide you with further information.
How do I book a repair?
You can either use your YourRepair customer portal and select 'Book a repair', or give our 24/7 repairs line a call on 0330 223 4422 and a member of the repairs team will be happy to help.
When will you send an engineer if I need a repair?
- For emergency repairs, our average response time is two hours.
- For urgent repairs, our average response time is one working day.
- For other general repairs, we will try our best to find a day and time slot to suit you.
Do I need to pay a fee for a repair?
That depends on if you have chosen your cover with or without a fixed fee per repair. If you choose to have cover with a fixed fee, it will mean your monthly payments are less, but you will pay a fixed fee for each repair you receive.
What does my annual boiler service include and how do I book it?
All of our boiler and central heating cover plans come with an annual inspection of your boiler to make sure it's safe and working properly. This includes:
- A visual check of the boiler
- A flue gas analysis & efficiency test
- Removing the boiler cover and inspecting it, if necessary
- Checking and adjusting the system pressure, if necessary
- Cleaning the condensate trap, if necessary
- Checking the boiler is firing up and shutting down safely
- Checking that the ventilation & flue are in accordance with current Gas Safety regulations
When you're due a service, we'll automatically allocate an engineer and they'll be in touch to arrange a time and date that works for you. Once we've carried out your service, we'll put confirmation of this in your online portal.
How do I pay for my boiler cover?
You can pay for your cover via monthly direct debit. The first payment is made two weeks after the start of your plan and then monthly on or around the same date each month after.
How long is my boiler cover plan for?
All our plans are 12 month agreements. After this, you can choose whether you want to renew or not.
