Meet the Team

Keith Shaw

Head of Plumbing & Heating

    With over 40 Years experience in working with domestic and commercial plumbing and heating systems, Keith is a valued member of the Your Repair team.

    “I am dedicated to achieving the highest level of customer service.  There is nothing better than when a customer gives me good feedback or recommends Your Repair to a friend or family member, it gives me great satisfaction.”

      Mark Hassell

      Plumber

        Mark has many years experience working with domestic plumbing.

        “I love meeting and helping the customers.  I meet such a diverse range of people, every day brings a new challenge – which i enjoy immensely.  We always get asked to come back and do further work – so we must be doing something right!!”

          Sarah Chell

          Customer Service Manager

            Sarah Chell is our dedicated Customer Service Manager, she is highly experienced in Customer Service Managment, and has spent a number of years working within the Plumbing & Heating industry.   The Customer Service team can assist with any issues and provide a second to non After-Sales experience.

            “As a company, we love to hear what customers think of our service, as it helps us to continue to provide a quality service and improve customer experience for the future.”

              Mike Bird

              Finance Director

                With a wealth of experience in Finance and development, Mike is responsible for all financial reporting, forecasting and cash management for Your Repair.  He is actively involved in driving business growth and training.

                  Adam Fryer

                  Managing Director

                    After working in the construction industry for nearly 15 years, Adam’s aim as Managing Director is to make Your Repair Plumbers the area’s leading plumbing and heating business, by developing long-term relationships with their clients.

                    “We created Your Repair Plumbers to help people in Staffordshire and Cheshire with the age-old problem of finding a Plumber to handle smaller jobs, as well as provide a 24 hour 7 days a week solution for all types of plumbing and heating emergencies.”