Emergency Plumbers in Stafford
Emergency Plumbers in Stafford
We have fully qualified Gas Registered plumbers on standby. We can usually have an emergency plumber with you in no time, and all our vans carry an extensive stock of parts which usually enables us to carry out your plumbing repair in a single visit.
Although YourRepair Plumbers are most recognised as emergency plumbers in Stafford
due to our branded vans buzzing about the town, we also cover surrounding areas, including a full 20 mile radius of our offices, so if you have friends and relatives who live in surrounding areas who are looking to find a trustworthy and reliable plumber please feel free to recommend us!
Here’s a few more reasons to choose YourRepair Plumbers
- All work fully guaranteed for 1 year
- Fixed transparent prices all published on our rates page
- Fully Qualified with over 40 years experience
- Rapid response, No call out charge
- All our staff are CRB (DBS) checked
- Friendly, uniformed staff, with visible identification
Below are some detailed case studies of emergency plumbing work we have carried out in Stafford:
What we did:
YourRepair is a reactive company, so we can put the customer at ease and get a qualified local plumber over to her quickly The engineers gave the customer a courtesy call to advise he was on his way for extra reassurance for the customer, as she was dealing with a stressful situation. Once on site the engineer diagnosed the problem as the plug trap had cross threaded and the overflow pipe had become loose. Both of these were repaired in under an hour. The quality workmanship of our engineers ensured that the work was done to the highest standard without any fuss or further damage.
The customer’s bath is now in good working The customer was given a fixed price and there are no hidden costs with our repairs, we don’t overcharge and all our prices are visible on our website providing 100% transparency over price. Which means the customer paid, exactly what she expected.
I got a price over the phone, the engineer was with me straight away. I would definitely recommend this company to anyone who needs a plumber.
What the problem was:
Emergency call our required for water leak from stop tap under kitchen sink – he had used the stop tap yesterday when doing some DIY. The customer woke up this morning to a pool of water on the kitchen floor and inside the cupboard, customer is worried the laminate on the cupboard might begin to peel/blister from water damage.
What we provided:
Mr Fallows went through to our local office in Alsager, where one of our trained advisors was available at the end of the phone to provide advice and answer customer queries. A local YourRepair Plumber covering the Staffordshire area was dispatched by the call advisor immediately, to resolve Mr Fallows leak. The water had to be turned off on the outside mains, which was located outside the gate of the property, so the leak could be repaired. The stop tap required the gland to be re-packed, the water was then turned back on and the plumber checked to ensure there were no further leaks before he left site. The customer was aware that he had a 12 month guarantee on all parts and labour, and to call our local advisors, should he require any further information.
On booking the job, the customer received a confirmation email to confirm all the details, which re-assured him that we would be turning up, on time when we said we would. The customer was also aware in advance the costs of the repair, so he had no surprise bill at the end of the job.
First class service, would use YourRepair again definitely.